Report card: Difference between revisions

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A quantitative ranking of a financial institution’s level of service and customer responsiveness.  
A quantitative ranking of a financial institution’s level of service and customer responsiveness.  
The use of report cards is widely applied to measure financial institutions’ service levels.
The use of report cards is widely applied to measure financial institutions’ service levels.


== See also ==
== See also ==
* [[Key performance indicator ]]
* [[Key performance indicator ]]
* [[Service level agreement]]
* [[Service level agreement]]

Revision as of 14:47, 20 August 2013

A quantitative ranking of a financial institution’s level of service and customer responsiveness.

The use of report cards is widely applied to measure financial institutions’ service levels.


See also