Pre-transaction risk and Report card: Difference between pages
From ACT Wiki
(Difference between pages)
imported>Doug Williamson (Link with related pages.) |
imported>Doug Williamson m (Category added 9/10/13) |
||
Line 1: | Line 1: | ||
A quantitative ranking of a financial institution’s level of service and customer responsiveness. | |||
The use of report cards is widely applied to measure financial institutions’ service levels. | |||
== See also == | == See also == | ||
* [[ | * [[Key performance indicator ]] | ||
* [[ | * [[Service level agreement]] | ||
[[Category: | [[Category:Compliance_and_audit]] |
Revision as of 09:46, 9 October 2013
A quantitative ranking of a financial institution’s level of service and customer responsiveness.
The use of report cards is widely applied to measure financial institutions’ service levels.