Report card: Difference between revisions

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imported>Doug Williamson
m (Spacing 20/8/13)
imported>Doug Williamson
m (Category added 9/10/13)
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* [[Key performance indicator ]]
* [[Key performance indicator ]]
* [[Service level agreement]]
* [[Service level agreement]]
[[Category:Compliance_and_audit]]

Revision as of 09:46, 9 October 2013

A quantitative ranking of a financial institution’s level of service and customer responsiveness.

The use of report cards is widely applied to measure financial institutions’ service levels.


See also