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| (NPS).
| | The person who makes an offer. |
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| A measure of performance and quality.
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| It is generally calculated by asking customers to rate the likelihood that they would recommend a service or product to a friend or colleague, for example on a scale of 1 to 10.
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| == See also == | | == See also == |
| * [[Benchmarking]] | | * [[Offeree]] |
| * [[Goal congruence]]
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| * [[Key performance indicator]]
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| * [[Performance]]
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| * [[Rank]]
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| * [[Rate]]
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| * [[Ratings]]
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| * [[Report card]]
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| * [[Service level agreement]]
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| [[Category:The_business_context]]
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| [[Category:Identify_and_assess_risks]]
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| [[Category:Manage_risks]]
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| [[Category:Risk_frameworks]]
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| [[Category:Risk_reporting]]
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Revision as of 11:04, 22 June 2016
The person who makes an offer.
See also
