Report card: Difference between revisions
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== See also == | == See also == | ||
* [[Balanced scorecard]] | |||
* [[Key performance indicator ]] | * [[Key performance indicator ]] | ||
* [[Service level agreement]] | * [[Service level agreement]] | ||
[[Category:Compliance_and_audit]] | [[Category:Compliance_and_audit]] | ||
Revision as of 08:55, 29 October 2022
A quantitative ranking of a financial institution’s level of service and customer responsiveness.
The use of report cards is widely applied to measure financial institutions’ service levels.
