Process re-engineering and Report card: Difference between pages
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A quantitative ranking of a financial institution’s level of service and customer responsiveness. | |||
The use of report cards is widely applied to measure financial institutions’ service levels. | |||
== See also == | == See also == | ||
* [[ | * [[Key performance indicator ]] | ||
* [[Service level agreement]] | |||
Revision as of 14:20, 23 October 2012
A quantitative ranking of a financial institution’s level of service and customer responsiveness. The use of report cards is widely applied to measure financial institutions’ service levels.
See also
