Emotional intelligence and Empathy: Difference between pages

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Emotional intelligence includes the ability to identify and manage our own emotions, and to work effectively with the emotions of other people.  
''Behavioural skills - self-management and accountability - influencing others.''


Empathy is perception of the frame of reference of other people with accuracy, including:


The concept was popularised by Daniel Goleman in his 1995 book ''Emotional intelligence''.
*Experiencing their feelings; and
 
*Expressing understanding and identification.
It is sometimes known as 'EQ' (Emotional Quotient).
 
 
Emotional intelligence comprises three related skills:
 
#Emotional awareness, including the ability to identify our own emotions and those of others.
#The ability to harness emotions, and apply them to tasks like thinking and problem-solving.
#The ability to manage emotions, including the ability to regulate our own emotions, and to influence the emotions of other people.




==See also==
==See also==
* [[ACT Competency Framework]]
* [[ACT Competency Framework]]
* [[Agile]]
* [[Behavioural skills]]
* [[Behavioural skills]]
* [[CliftonStrengths]]
* [[DiSC]]
* [[Emotional intelligence]]
* [[Executive coaching]]
* [[Gravitas]]
* [[Gravitas]]
* [[Lumina Spark]]
* [[Myers-Briggs]]
* [[Myers-Briggs]]
* [[Psychometric profiling]]
* [[Rapport]]
* [[RIVAS]]
* [[Working effectively with others]]
* [[Working effectively with others]]
[[Category:Commercial_drive_and_organisation]]
[[Category:Influencing]]
[[Category:Self_management_and_accountability]]
[[Category:Working_effectively_with_others]]
[[Category:Planning_and_projects]]

Revision as of 22:24, 12 July 2022

Behavioural skills - self-management and accountability - influencing others.

Empathy is perception of the frame of reference of other people with accuracy, including:

  • Experiencing their feelings; and
  • Expressing understanding and identification.


See also