Confirmation and Net promoter score: Difference between pages

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imported>Doug Williamson
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imported>Doug Williamson
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1. ''Treasury controls.''
(NPS).  


A confirmation is document through which a market participant notifies its counterparties or customers of the details of a trade/transaction and, typically, allows them time to affirm or question the trade/transaction.
A measure of performance and quality.


The issue and matching of confirmations is one of the key controls in treasury dealing activity.
It is generally calculated by asking customers to rate the likelihood that they would recommend a service or product to a friend or colleague, for example on a scale of 1 to 10.


Increasingly confirmations are being transmitted and matched by electronic mean, but the same rules, relating to the separation of the dealing function from the confirmation function, still apply.


== See also ==
* [[Benchmarking]]
* [[Goal congruence]]
* [[Key performance indicator]]
* [[Performance]]
* [[Rank]]
* [[Rate]]
* [[Rating]]
* [[Report card]]
* [[Service level agreement]]


2.
[[Category:The_business_context]]
 
[[Category:Identify_and_assess_risks]]
Similar notifications in other contexts.
[[Category:Manage_risks]]
 
[[Category:Risk_frameworks]]
 
[[Category:Risk_reporting]]
==See also==
* [[Controls]]
* [[Settlement]]
 
[[Category:Compliance_and_audit]]

Revision as of 21:05, 19 May 2022

(NPS).

A measure of performance and quality.

It is generally calculated by asking customers to rate the likelihood that they would recommend a service or product to a friend or colleague, for example on a scale of 1 to 10.


See also

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