Cash and Service level agreement: Difference between pages

Revision as of 12:34, 5 April 2016

(SLA).

An SLA formalises the relationship between a bank's customer and its bank, by covering the minimum standards of service expected by the customer - including key performance indicators (KPIs) - and agreed to by the bank.
SLAs are also used between one bank and another. For example, where a bank provides services to its own customers indirectly, through a correspondent bank.
More generally, any similar agreement between a customer and a service provider.

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-The most liquid of current assets, cash represents money in hand or in banks or other financial institutions which is immediately available.
+(SLA).
+#An SLA formalises the relationship between a bank's customer and its bank, by covering the minimum standards of service expected by the customer - including key performance indicators (KPIs) - and agreed to by the bank.
+#SLAs are also used between one bank and another. For example, where a bank provides services to its own customers indirectly, through a correspondent bank.
+#More generally, any similar agreement between a customer and a service provider.
 == See also ==
-* [[Cash reserves]]
+* [[Alliance bank]]
-* [[Cashflow]]
+* [[Correspondent banking]]
-* [[Cashflow statement]]
+* [[Key performance indicator]]
-* [[Liquidity risk]]
+* [[Report card]]
-* [[Petty cash]]
+* [[SLA partner banking]]
-==Other links==
+[[Category:Compliance_and_audit]]
-[http://www.treasurers.org/node/8829 The future of cash, The Treasurer, March 2013]