Relationship management: Difference between revisions

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Relationship management refers to strategically:
''Working effectively with others.''


In the context of treasury, relationship management includes:


* Building and developing connections internally between the people within organisations including for example the board, departmental teams.


* Building and developing connections externally between the business and, other organisations and customers, for example stakeholders, banks.
* Building and developing connections internally between the people within organisations, including for example the board and departmental teams.  


* Providing advice, information and support internally.
* Building and developing connections externally between the business and other organisations and customers, for example stakeholders including banks.


* Providing advice, information and support externally.  
* Providing advice, information and support, both internally and externally.




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:The treasury team must be able to bring internal stakeholders together and to build relationships within different teams. They should be able to understand the business and provide the correct advice. They must also manage external relationships with bankers, credit rating agencies, the treasury network and other stakeholders. The ability to provide concise, clear information as well as to manage the different relationships with all stakeholders are both critical skills.
:The treasury team must be able to bring internal stakeholders together and to build relationships within different teams. They should be able to understand the business and provide the correct advice. They must also manage external relationships with bankers, credit rating agencies, the treasury network and other stakeholders. The ability to provide concise, clear information as well as to manage the different relationships with all stakeholders are both critical skills.


:''The Group Treasurer - An ACT guide to the first 100 days, page 10.''
:''The Group Treasurer - An ACT guide to the first 100 days, p10.''




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* [[Relationship bank]]
* [[Relationship bank]]
* [[Relationship manager]]
* [[Relationship manager]]
* [[Stakeholder]]
* [[Working effectively with others]]


[[Category:Commercial_drive_and_organisation]]
[[Category:Commercial_drive_and_organisation]]

Revision as of 22:38, 14 October 2020

Working effectively with others.

In the context of treasury, relationship management includes:


  • Building and developing connections internally between the people within organisations, including for example the board and departmental teams.
  • Building and developing connections externally between the business and other organisations and customers, for example stakeholders including banks.
  • Providing advice, information and support, both internally and externally.


Relationship management - critical skills
The treasury team must be able to bring internal stakeholders together and to build relationships within different teams. They should be able to understand the business and provide the correct advice. They must also manage external relationships with bankers, credit rating agencies, the treasury network and other stakeholders. The ability to provide concise, clear information as well as to manage the different relationships with all stakeholders are both critical skills.
The Group Treasurer - An ACT guide to the first 100 days, p10.


See also