CRM: Difference between revisions
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The management of a firm's relationships with its existing and prospective customers. Particularly when specialist software or other technology is used to facilitate the customer relationship management. | The management of a firm's relationships with its existing and prospective customers. Particularly when specialist software or other technology is used to facilitate the customer relationship management. | ||
==See also== | |||
* [[Service level agreement]] | |||
Revision as of 15:17, 30 October 2013
Customer Relationship Management.
The management of a firm's relationships with its existing and prospective customers. Particularly when specialist software or other technology is used to facilitate the customer relationship management.
