SLA partner banking: Difference between revisions
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imported>Doug Williamson (Create the page. Source: John Grout's email of 5 April 2016, citing Andrew Bester, Group Director and CEO, Commercial Banking, Lloyds Bank.) |
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Revision as of 12:16, 5 April 2016
An arrangement under which a bank provides certain services to its customers indirectly, through another bank.
The contract between the two banks includes an appropriate Service Level Agreement (SLA).
