Expectation gap

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1. Auditors' reports on financial statements & other matters.

Auditors form, and report, an audit opinion about financial statements that they audit.


The auditors do not guarantee - nor certify - the amounts in the financial statements.

The incorrect belief that they do, is sometimes known as the audit "expectation gap".


Similarly incorrect - and excessive - expectations can also arise about other assurance work undertaken by external audit specialists.


2. Professional services - regulation - welfare - technology.

More broadly, any systemic differences between a high expectation of what should - or can be - achieved, and a lower or slower level of delivery in practice.

Examples include professional services, regulation and welfare provision.


Also known as an expectations gap.


See also


External link