European Monetary Union and Key performance indicator: Difference between pages
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(KPI). | |||
A measure of performance. | |||
Such measures are used to help an organisation define and evaluate how successful it is, typically in terms of making progress towards its long-term organisational goals. | |||
KPIs can be quantitative, for example error rates. | |||
KPIs can also be judgement-based, for example surveys of customer satisfaction. | |||
Benchmarking is often applied to KPIs, to learn from past performance, and improve future performance. | |||
== See also == | == See also == | ||
* [[ | * [[Benchmarking]] | ||
* [[ | * [[Capture ratio]] | ||
* [[ | * [[Environmental KPI]] | ||
* [[Goal congruence]] | |||
* [[Key control indicator]] | |||
* [[Key risk indicator]] | |||
* [[Performance]] | |||
* [[Report card]] | |||
* [[Service level agreement]] | |||
* [[Treasury performance management – waste of time or a necessity?]] | |||
* [[Win rate]] | |||
===Other links=== | |||
[http://www.treasurers.org/node/8120 Peak performance, ''Paul Higdon,'' The Treasurer] | |||
[[Category:Compliance_and_audit]] | |||
Revision as of 13:59, 24 February 2021
(KPI).
A measure of performance.
Such measures are used to help an organisation define and evaluate how successful it is, typically in terms of making progress towards its long-term organisational goals.
KPIs can be quantitative, for example error rates.
KPIs can also be judgement-based, for example surveys of customer satisfaction.
Benchmarking is often applied to KPIs, to learn from past performance, and improve future performance.
See also
- Benchmarking
- Capture ratio
- Environmental KPI
- Goal congruence
- Key control indicator
- Key risk indicator
- Performance
- Report card
- Service level agreement
- Treasury performance management – waste of time or a necessity?
- Win rate
