Net promoter score: Difference between revisions

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imported>Doug Williamson
(Create page - source - Wikipedia - https://en.wikipedia.org/wiki/Net_promoter_score)
 
imported>Doug Williamson
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* [[Key performance indicator]]
* [[Key performance indicator]]
* [[Performance]]
* [[Performance]]
* [[Rank]]
* [[Rate]]
* [[Ratings]]
* [[Report card]]
* [[Report card]]
* [[Service level agreement]]
* [[Service level agreement]]

Latest revision as of 21:05, 19 May 2022

(NPS).

A measure of performance and quality.

It is generally calculated by asking customers to rate the likelihood that they would recommend a service or product to a friend or colleague, for example on a scale of 1 to 10.


See also