Quality assurance

(QA).

1. Performance - performance standards.

A systematic process or framework designed to ensure products or services meet minimum quality standards, and to enable and encourage continuous improvement

2. Corporate organisations.

The corporate function responsible for this activity.

See also

• Assurance
• ISO The International Organization for Standardization
• Organisation
• Peer review
• Performance
• Performance management
• Skills and performance coaching
• Standard
• Working effectively with others

Other resource

• Quality assurance: A critical ingredient for organizational success - ISO